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StreamDrive

IT Infrastructure Excellence

Technical Support Pricing

Clear, straightforward pricing for reliable technical support that keeps your business running smoothly

Why Our Support Works

After helping over 200 businesses in Taiwan navigate their technical challenges, we've learned that the best support isn't just about fixing problems—it's about preventing them. Our approach focuses on understanding your specific setup and building solutions that last.

Every plan includes real human support from our Kaohsiung team. No automated responses or endless ticket queues. When you call, you talk to someone who knows your account and understands your business needs.

Technical support team working on server maintenance and monitoring systems

Choose Your Support Level

Each plan is designed for different business needs. Start with what fits today—you can always upgrade as you grow.

Essential Support

NT$2,400
per month
  • Business hours support (9 AM - 6 PM)
  • Email and phone assistance
  • Basic system monitoring
  • Monthly health check reports
  • Security update management
  • Documentation access
Get Started

Enterprise Support

NT$8,400
per month
  • 24/7 emergency support hotline
  • Dedicated account manager
  • Real-time system monitoring
  • Weekly planning sessions
  • Custom development support
  • Disaster recovery planning
  • Staff training included
  • SLA guarantees
Contact Sales
Professional technical support workspace with multiple monitoring screens and diagnostic equipment

Meet Your Support Team

Our support isn't outsourced or automated. When you work with StreamDrive, you get direct access to experienced technicians who understand Taiwan's business environment and the unique challenges of running technology in this market.

Each team member brings years of hands-on experience with the systems and software that power modern businesses. We stay current with the latest security threats, performance optimizations, and industry best practices so you don't have to.

Kai Chen, Senior Systems Engineer
Kai Chen
Senior Systems Engineer

15 years in enterprise infrastructure. Specializes in network security and performance optimization.

Lisa Wang, Technical Support Manager
Lisa Wang
Support Manager

Leads our support team with a focus on clear communication and practical solutions for business needs.

Ready to Get Started?

Talk to our team about which support plan fits your business. We'll help you choose the right level of coverage and get everything set up quickly.

+886227152323 info@streamdrive.dev Kaohsiung, Taiwan
Contact Our Team